FREQUENTLY ASKED QUESTIONS

Has my order shipped? Will I receive a tracking number?

All orders ship within 1-5 business days depending on the workload and day of the week.

We do not provide tracking unless absolutely necessary for security purposes.

What Postal Carrier do you use?

We ship all orders via USPS flat rate priority.

What Payment Methods do you accept?

We currently only accept Native Bitcoin. Please do not send on any other network. Your funds will be lost.

You can find more information on acquiring on our Buying Bitcoin page.

What carrier oils are used?

We use a USP grade MCT oil for all regular injectables and Mig840 for injectable orals. 

Do you have a minimum order amount?

Our minimum order amount is currently $300 and we do not make exceptions.

CONTACT US

Email: lemon@araillpharma.is

Please allow up to 24hrs for answers via email.

If you email us for any of the following subjects we will be ignoring them.

1. Asking for tracking or order updates before the 10 day mark.
2. ETA for products.
3. Asking when your order will be shipped.
4. Asking questions regarding information that is readily available on the website or the forums. ex. "WhAt Is ThE CaRrIoR OiL"

https://www.steroidsourcetalk.cc/index.php?threads/source-arail-pharmaceuticals-https-arailpharma-is-quality-and-customer-service-personified-serving-the-community-to-our-utmost-ability.18505/

5. Asking in depth questions on how to take gear or any items we sell.
6. Asking us to make a exception for our order limit.
7. Asking for expedited shipping or any other special service.
8. Any other mind numbing questions.

The amount of time we waste on smooth brain emails everyday has gotten out of hand. We are making changes to streamline things even more to increase productivity and this is one of those changes.